If you wish to exercise your legal rights to reject products you must either return them in person to where you bought them or iif you are not happy with your selection.
Tons of tiles returns policy.
In stock and special orders.
No returns allowed on discontinued or special order items.
For full information on our returns policy please read our terms conditions and returns page.
Tile can only refund orders placed directly through our website.
This may take up to 2 weeks with processing.
Please ensure your unwanted tiles are returned in their original packaging and in a re sellable condition to our main distribution warehouse.
A refund check issued by the tile shop will be processed and sent to the customer.
Friendly and knowledgeable help with no high pressure sales.
Unique tile stone and glass at affordable prices.
If you receive damaged or incorrect tiles you will need to sign the delivery note accordingly and inform tons of tiles within 48 hours from delivery.
Cash will be given for refunds under 10 if originally paid with cash.
What if my tiles arrive damaged or what if they re the wrong tiles.
Refunds over 10 if originally paid by cash or any refunds if originally paid by check.